3 Ways to Increase Insurance Renewals

By Staff Writer on January 25, 2016
Insurance renewals-ChannelNet article image

This article is part 2 of a two-part series explaining what the insurance industry can learn from the automotive industry and improve insurance renewals. The first article described the road map […]


The 5 Ws of a Customer Journey Map

By Staff Writer on November 9, 2015
ChannelNet-Article-Customer-Journey-Map

Milad Elmir, ChannelNet’s Chief Experience Officer (CXO), explains the who, what, when, where and why of creating a customer journey map. In a short interview, Elmir shares what a customer […]