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OneClick Loyalty Blog: Is Your Direct Mail Going Directly to the Garbage?

By Staff Writer on August 15, 2017

You hire a team to design a letter enclosed in an envelope with the recipient’s name. It gets mailed out. The recipient receives it and opts to open it up. …

OneClick Loyalty Blog: Is Your Direct Mail Going Directly to the Garbage?

By Staff Writer on August 15, 2017

You hire a team to design a letter enclosed in an envelope with the recipient’s name. It gets mailed out. The recipient receives it and opts to open it up. …

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3 Ways to Increase Insurance Renewals

By Staff Writer on January 25, 2016

This article is part 2 of a two-part series explaining what the insurance industry can learn from the automotive industry and improve insurance renewals. The first article described the road map

Why You Need a Content Strategy

By Staff Writer on November 25, 2015

No, we are not talking about a content marketing strategy. Developing a content strategy is the first place to start when you are building an online solution whether it is

The 5 Ws of a Customer Journey Map

By Staff Writer on November 9, 2015

Milad Elmir, ChannelNet’s Chief Experience Officer (CXO), explains the who, what, when, where and why of creating a customer journey map. In a short interview, Elmir shares what a customer

The Great Mobile App Myth

By Paula Tompkins on September 8, 2015

Mobile has been 2015’s big story. Amidst the media hype is a recurring theme that mobile apps will kill the Internet. The tipping point happened when data revealed that over