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Do You Really Want to Retain Customers? Or Are You Just Saying Thank You?

By Staff Writer on September 19, 2017

The salesperson closes the car door and, through an open window, shakes the hand of the car buyer. “Thank you for your business. Enjoy your new ride!” “Thank you,” the customer …

Do You Really Want to Retain Customers? Or Are You Just Saying Thank You?

By Staff Writer on September 19, 2017

The salesperson closes the car door and, through an open window, shakes the hand of the car buyer. “Thank you for your business. Enjoy your new ride!” “Thank you,” the customer …

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ChannelNet’s In Vegas!

By Staff Writer on September 18, 2017

We’re excited to be sharing our latest innovative product — OneClick Loyalty — at Digital Dealer in Las Vegas: Booth 104 “As the digital landscape and customer base evolve, creating

Forget Millennials, Here Comes Generation Z

By Staff Writer on August 23, 2017

Just when you thought you grasped how to talk to the Millennials, Generation Z started to arrive. Born between 1996 and 2010, this new generation is poised to disrupt the

Get Personal or Get Lost

By Staff Writer on August 9, 2017

When was the last time you received a letter in the mail specifically for you? A birthday card? A thank you note? A letter? We like receiving things that were

Mobile-Friendly Focus Increases In-Store Traffic

By Staff Writer on August 9, 2016

Hunter Douglas, the leading manufacturer and marketer of custom window fashions, is migrating their 2,300 Alliance dealers to a high fidelity, mobile-optimized website platform created by ChannelNet. The websites have

Reinventing the Mortgage Customer Experience

By Staff Writer on May 31, 2016

Paula Tompkins, CEO and founder of ChannelNet, was recently featured in an issue of Mortgage Banking magazine, a real estate finance publication. In the article, “Reinventing the Mortgage Customer Experience,”