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In 2018, It's Still Personalization

By Staff Writer on February 28, 2018

“The whole concept of personalization is simply on steroids right now. It’s all about the consumer in that one moment in time,” states Terry Lundgren, Executive Chairman at Macy’s. “We’re …

In 2018, It's Still Personalization

By Staff Writer on February 28, 2018

“The whole concept of personalization is simply on steroids right now. It’s all about the consumer in that one moment in time,” states Terry Lundgren, Executive Chairman at Macy’s. “We’re …

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Reinventing the Mortgage Customer Experience

By Staff Writer on May 31, 2016

Paula Tompkins, CEO and founder of ChannelNet, was recently featured in an issue of Mortgage Banking magazine, a real estate finance publication. In the article, “Reinventing the Mortgage Customer Experience,”

Dismal Conversion Rates? Design May be to Blame

By Staff Writer on May 13, 2016

Our Director of UX/UI Rashaud Brooks recently shared six tips for improving your online conversion rates with UX Magazine. In the article, he provides some of the secrets of ChannelNet’s

5 Ways Lenders Can Reduce CFPB Complaints

By Paula Tompkins on February 8, 2016

Accelerating the digital transformation of the customer experience is now one of mortgage industry executives’ top five imperatives. And customers could not agree more. In the Accenture Banking 2020 Consumer