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OneClick Loyalty Blog: Is Your Direct Mail Going Directly to the Garbage?

By Staff Writer on August 15, 2017

You hire a team to design a letter enclosed in an envelope with the recipient’s name. It gets mailed out. The recipient receives it and opts to open it up. …

OneClick Loyalty Blog: Is Your Direct Mail Going Directly to the Garbage?

By Staff Writer on August 15, 2017

You hire a team to design a letter enclosed in an envelope with the recipient’s name. It gets mailed out. The recipient receives it and opts to open it up. …

Cross Channel Connection

Converting Website Visitors into Brick and Mortar Buyers

By Staff Writer on June 20, 2016

ChannelNet CEO Paula Tompkins is a regular contributor to CMSWIRE.com, a web magazine focusing on customer experience management, digital marketing, social business and enterprise information management. Her June article, Convert

Reinventing the Mortgage Customer Experience

By Staff Writer on May 31, 2016

Paula Tompkins, CEO and founder of ChannelNet, was recently featured in an issue of Mortgage Banking magazine, a real estate finance publication. In the article, “Reinventing the Mortgage Customer Experience,”

Dismal Conversion Rates? Design May be to Blame

By Staff Writer on May 13, 2016

Our Director of UX/UI Rashaud Brooks recently shared six tips for improving your online conversion rates with UX Magazine. In the article, he provides some of the secrets of ChannelNet’s

What is Your Mobile Friendly Grade?

By Staff Writer on May 4, 2016

Take our mobile friendly test and find out. Last year, alarm bells went off in the online marketing world when Google announced the mobile friendly criteria and change in their

5 Ways Video Marketing Improves Your ROI

By Staff Writer on April 25, 2016

Great customer service, in the past, hinged upon a friendly face and personable service from a human. Today’s customers prefer taking control and handling their needs online. In fact, 40

3 Great Reads on Digital Transformation

By Paula Tompkins on April 20, 2016

Last week, there was a team from Ernst & Young in our offices. One of the visitors spotted the Agile Manifesto on our wall. He asked me if we have always